Score888 Privacy Policy — How We Protect Your Information
This policy explains how score888 collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before using our platform.
Effective date: 1 January 2026
1. Information We Collect
When you register and use the score888 platform, we collect several categories of information to ensure the service runs smoothly and securely:
Account Information: Full name, email address, phone number, date of birth, and identification details submitted during registration or the identity verification (KYC) process.
Device & Browser Information: Device type, operating system, web browser version, IP address, and login session data. This information is used to detect unauthorised access and improve platform compatibility across devices.
Financial & Payment Information: Deposit and withdrawal transaction details in Malaysian Ringgit (RM), including bank name, registered bank account number, and transaction records. We do not store credit or debit card numbers directly — all transactions are processed through approved payment providers.
Usage Data: Records of in-platform activity such as bets placed, games played, login frequency, session duration, and interactions with the score888 platform interface.
Cookies & Tracking: Session cookie data, preference cookies, and basic analytics data that help us understand how users interact with the platform. See Section 3 for more details on cookies.
2. Why We Use This Information
Information collected by score888 is used solely for the following purposes:
- Account Management: Creating, verifying, and maintaining user accounts, including the identity verification process required for withdrawals and compliance.
- Service Delivery: Processing MYR deposits and withdrawals, displaying betting history, updating VIP Rewards status, and enabling access to all sections of the platform.
- Platform Security: Detecting and preventing fraud, unauthorised access, multiple account ownership, and system abuse.
- Legal Compliance: Meeting applicable legal and regulatory requirements, including financial reporting and anti-money laundering obligations.
- Experience Enhancement: Analysing platform usage patterns to improve the design, performance, and features most commonly used by Malaysian users.
- Communications: Sending important notifications about your account, policy updates, eligible VIP offers, and platform updates via email or in-app notifications.
Score888 does not use your information for third-party marketing without your explicit consent.
3. Cookies & Tracking Technologies
The score888 platform uses cookies and similar tracking technologies to deliver a better and more secure user experience.
Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your login status during an active session.
Preference Cookies: Saves your language, region, and display preferences so you don't have to reconfigure them each time you log in.
Analytics Cookies: Aggregate data on how pages are used — no personally identifiable information is stored in analytics cookies.
You can manage cookie settings through your browser. However, disabling certain cookies may affect login functionality and navigation on the score888 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All score888 user data is stored on servers protected with industry-standard encryption. Access to user data is restricted to staff who require it to perform their duties. We use security protocols such as HTTPS for all communications between your device and the platform's servers.
Data will be retained for as long as your account is active and for the period required by law following account closure. Once the retention period expires, data will be securely deleted.
Third-Party Sharing
Score888 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information may only be shared in the following limited circumstances:
- Payment Providers: Transaction details that need to be shared with local banks and e-wallet providers such as Touch 'n Go to process deposits and withdrawals in MYR.
- Game Providers: Minimum technical data required by third-party game providers to ensure games function properly within your account.
- Authority: When required by law, court order, or a competent regulatory authority in Malaysia.
All third parties working with score888 are required to uphold data protection standards equivalent to those in this policy.
5. User Rights & Contact Information
Your Rights as a score888 User
As a score888 platform user, you have the following rights regarding your personal information:
- Access Rights: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or out of date, you may request a correction through your account profile settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data, subject to the minimum data retention requirements mandated by law.
- Right to Object: You may opt out of having your data processed for direct marketing purposes at any time.
Privacy Policy Updates
Score888 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. The latest version is always available on this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
How to Contact Us
For any enquiries, requests, or complaints regarding your data privacy on the score888 platform, please reach out to our team:
- Support email: [email protected]
- Live chat is available within the platform after logging in to your account you
- Refer to FAQ for answers to general questions about privacy and your account
Effective date of this policy: 1 January 2026. This version supersedes all previous versions.
Still have questions about your data privacy?
Contact the score888 support team or visit our FAQ section for answers on how we handle your information.